Terms of Use

Terms of Service

By visiting goelafin.com or using any services offered by Goela Financial Services LLP ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please refrain from accessing or using our website or services.

1. General

This website ("Site") is owned and operated by Goela Financial Services LLP, headquartered at 3rd Floor, A-197, Sector 92, Noida – 201304, Uttar Pradesh, India.

By accessing this Site or engaging with our services, you acknowledge that you have read and accepted these Terms, along with any additional terms that may apply to specific services. We reserve the right to update or modify these Terms at any time. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.

2. Services

Goela Financial Services LLP provides investment advisory, financial planning, and related consulting services ("Services") in accordance with SEBI guidelines and applicable Indian laws. Past performance does not guarantee future results.

3. Intellectual Property Rights

All content, materials, and information on this Site, including text, graphics, analysis, reports, and design, are owned by or licensed to Goela Financial Services LLP and protected by Indian and international copyright and trademark laws.

You may not copy, reproduce, distribute, or modify any material for commercial purposes without our prior written consent. You may download limited content for personal, non-commercial use only, provided copyright notices remain intact.

4. Disclaimer

All materials and services on this Site are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied.

While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or suitability of any content or advice provided. You acknowledge that all investments carry inherent risks, and you assume full responsibility for your investment decisions.

5. Limitation of Liability

To the maximum extent permitted by law, Goela Financial Services LLP and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of your use of, or inability to use, our Site or Services.

Your sole and exclusive remedy for dissatisfaction with the Site or Services is to discontinue their use.

6. Payments and Refunds

All fees for advisory or consulting services are payable in advance, unless otherwise agreed in writing.

Once the advisory engagement has commenced, no refunds shall be issued, except where required by applicable law.

7. Client Responsibilities

By using our Services, you agree to:

• Provide accurate and up-to-date financial and personal information.
• Use the recommendations provided solely for lawful and personal investment purposes.
• Refrain from redistributing or reselling our proprietary reports, data, or advice.

8. Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time without notice if you breach these Terms or engage in conduct deemed inappropriate or unlawful.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India.

All disputes shall be subject to binding arbitration in Noida, Uttar Pradesh, in accordance with the Arbitration and Conciliation Act, 1996.

10. Contact

Privacy Policy

We understand and respect your privacy, and we are committed to protecting it. In order to provide transparency and clarity on how we collect and use your information, we have created this notice which outlines our online information practices and your options for providing and managing that information.

Information Collection

We collect certain information from you when you provide it to us through our website or social media. Our aim in gathering this information is to improve our services to you. We take great care to maintain the accuracy and security of this information.

Data Protection

Protecting your privacy and data is extremely important to us. We take measures to ensure the security and confidentiality of any information shared with us. We will only use personally identifiable information for the purposes to which you have consented. However, we cannot guarantee the security of your information 100%, despite our efforts to protect it. Any information you transmit to us through our online services is done at your own risk.

Communication and Data Sharing

Please note that you may receive calls related to service promotions, contests, and pools organized by us. Your information, whether public or private, will be held with us only. However, it may be transferred or given to our regulatory authorities and their related organizations, as well as any organizations or individuals with whom we have an interest for any reason, without your consent.

Use of Personal Information

In addition to the services we provide to you, we may also use your personal information such as your mobile number and email address to send you newsletters, surveys, contest information, or updates on any new services that we believe may be beneficial to you. By subscribing to our services, you agree to allow Goela Financial Services LLP to use your personal information for these purposes.

Consent for Communication

By submitting the "Inquiry Form" on this website or through any other means, including social media, you are providing your consent to allow us to contact you via phone call, SMS, or WhatsApp on the number provided by you. Even if your mobile number is registered on the National "Do Not Disturb" registry, you agree to receive communication from us. We appreciate your trust in us and assure you that we will always respect your privacy.

Disclosures

Disclosure

• We are a SEBI Registered Investment Adviser having registration number INA000020952.
• We are not affiliated with any other intermediaries, nor do we receive any brokerage or commission from any third party.
• No penalties or directions have been issued by SEBI under the SEBI Act or any other regulatory body.
• We do not recommend any stock broker or other intermediary to a client, nor do we receive any remuneration or compensation in any form from them.
• Investments in debt instruments are subject to reinvestment risks as prevailing interest rates at the time of reinvestment may differ from the original coupon rate.
• If a client seeks an opinion on specific positions, we may provide our view on those securities. Such a view is only an opinion, not advice, and the client should make their own decision. We are not liable for any losses incurred based on this opinion.
• Goela Financial Services LLP, its associates, or employees may have positions or recommendations that align with the views expressed here. They or their family members may or may not trade or have investments in the same recommendations.
• The names or nature of investment products do not indicate their potential or guaranteed returns. Equity performance may be affected by company-specific, market, or macroeconomic factors.
• We do not have any association with issuers of products or securities, ensuring no conflicts of interest and maintaining independence in our investment advisory services.
• Investment in markets is subject to risks. While we make our best attempts to predict trends, there is no guarantee of returns or accuracy.
• We do not guarantee any profit or return.
• Investment performance may be influenced by government policy changes, interest rate levels, trading volumes, liquidity, and settlement systems.
• We do not offer profit/loss sharing services, guaranteed profit services, or Demat services.

Disclaimers

• Registration granted by SEBI, IA enlistment with exchanges, or certification from NISM does not guarantee the performance of the intermediary or assure returns to investors.
• The securities quoted, if any, are only for illustration and are not recommendatory.
• Investments in securities markets are subject to market risks. Please read all related documents carefully before investing.

Refund Policy

Customer Satisfaction

We want you to be satisfied. For any questions or issues, contact us at hello@goelafinance.com.

Refund Policy (Percentage Format)

If you discontinue the service, your refund will be based on how much of the 12-month service is still unused.

• If you cancel in Month 1, you will receive a 75% refund of the annual fee (excluding GST).
• If you cancel in Month 2, you will receive a 66.67% refund.
• If you cancel in Month 3, you will receive a 58.33% refund.
• If you cancel in Month 4, you will receive a 50% refund.
• If you cancel in Month 5, you will receive a 41.67% refund.
• If you cancel in Month 6, you will receive a 33.33% refund.
• If you cancel in Month 7, you will receive a 25% refund.
• If you cancel in Month 8, you will receive a 16.67% refund.
• If you cancel in Month 9, you will receive an 8.33% refund.
• After the ninth month, no refund is applicable.