Complaint

Annexure - B

Annexure - B

Complaint Data to be displayed by IAs

Data for the month ending –

Sr. No. Received from Pending at the end of last Month Received Resolved* Total Pending# Pending complaints > 3 months Avg. Resolution time^ (days)
1 Directly from Investors 000000
2 SEBI (SCORES) 000000
3 Other Sources (if any) 000000
Grand Total 000000

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, divided by total number of complaints resolved in the current month.

Trend of Monthly Disposal of Complaints

Sr. No. Month Carried forward Received Resolved* Pending#

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of Annual Disposal of Complaints

Sr. No. Year Carried forward Received Resolved* Pending#

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.